I called because we were experiencing very low water pressure. Erik explained the problem in simple terms while educating me on how it should work and what would fix the problem. He simply laid out what needed to be done and any options that would be ideal to do while it made sense having the components apart that would improve the pressure and/or prevent future issues. The problem was fixed quickly and the area was left very clean. Quick, courteous and great results - can't ask for more! We're loving our water pressure now!! Thank you and keep up the good work!
Mary | Beaver, PA
Erik was most helpful as we're having an extensive bathroom remodel. His explanation of layout as well as suggestions regarding venting and toilet selection were mos helpful. He suggested questions to ask our contractor we would have never thought to ask. We're most appreciative.
Jeff | Sewickley, PA
I am a new customer. Called to make appt. at 10am on Friday morning of Labor Day weekend and Erik showed up at the house at about 1:15pm. Was really happy that Gerard could help me out so quickly. Erik was very friendly. Asked me to show him to problem bathroom(s) and basement. After assessing the situation the explained what the problem was and how he planned to fix. Desired results were achieved. Price seemed fair as well. I will definitely use Gerard going forward and will recommend to others as well.
Linda | Moon Township, PA
We have been doing business with Gerard's for many years and we find them to be very good at what they do. They go above and beyond to get you the best price for the project. Thank you for a job well done.
Karen | Moon Township, PA
Your office staff, Cy and your tech, Paul Hepak are to be commended for the services that they provided today. They were courteous, professional, knowledgeable, and efficient in providing a very appreciated and quick response and repair time for the loss of our AC. We have used your service in the past and have always found this to be the case.
Judy | Crescent, PA
Erik, Dan, Mike, Randy, Chris and Jason - Our hats off to you all. What wonderful professional service we received from our emergency on 7/5 to the final fix on 7/12. Can not say enough about the great workmanship we received from your crew. From the way they left our property, you would never guess that the sewer line had to be dug up right threw our stone landscaping. Not a stone was left out of place and we were so pleased with the courtesy shown to us and our 4 1/2 month old mini goldendoodle who supervised from our front door. We were amazed at how very reasonable the cost was for a very difficult repair that needed done from our powder room to the replacement of the trap in our sewer line outside our front door. Thank you again for a job well done.
Jennifer | Aliquippa, PA
My experience with Gerard Plumbing & Heating was easy, pleasant and reliable. I contacted the office first thing in the morning and received serviced that afternoon. Everything was fantastic - from my initial contact with Cy setting up quick reliable service to Justin's knowledge of the situation. Justin is flexible and pleasant while providing prompt, efficient work.
Carol | Moon Township, PA
Ben and Jason were prompt, polite & listened to my concerns. They worked efficiently and then explained all details of the new garbage disposal to me. They also showed me the old product and why I was correct to have requested a new installation I was very satisfied with the service call.
Ray | Monaca, PA
Appt. scheduled as soon as possible, office person was helpful, i.e. suggested getting replacement part under warranty directly from manufacturer to save money. Tech was friendly & knowledgeable.
Deborah | Moon Township, PA
This is the second time I had your company do repairs in my home. Both times the techs were not only knowledgeable but very friendly and courteous. Ben was especially helpful by making suggestions without being pushy. I feel very comfortable with the work that was done and would not hesitate to request him again or to refer him to others. He is an asset to your company and represents your company very well.
Mike | Moon Township, PA
I thought the price of the routine service call was far too much for the 15 minutes of time it took to do the job. Then the service technician told me about an online coupon that would reduce the cost by $20. That small gesture of thoughtfulness made all the difference in my thoughts about the cost. He also left a card explaining how I could reduce my next service call by $25 by completing their on line questionnaire. All is well and I appreciate the promptness and thoroughness of Gerard P & H, Inc!
Steve | Moon Township, PA
Everything was fantastic, from Erik's initial visit to give us an estimated and set up the service to the work that Corky and Guy did on the job. The job involve replacing 3 toilets as well as a regulator valve, shower faucet assembly and multiple faucets inside and outside. No an easy job, especially on a house of this age. Corky and Guy did a very nice job and work well as a team. Corky has been here several times before and his work is always outstanding. Thank You
John | Coraopolis, PA
We've always been pleased with Gerard. Corky has bee here several times and has always done a good job for us. We will continue to call on Gerard for our plumbing needs.
Marcus | Rochester, PA
I've always called Gerard Plumbing in the past for a reason, and that's because they know what they're doing and don't take advantage of their customers. For this instance, Erik was very knowledgeable, courteous and straight to the issue. He could have "milked" the expenses, but of course, he did not. As far as the price, I know Plumbing issues are expensive, but it still hurts the wallet every time, Regardless, thank you again Erik and Gerard Plumbing.
Paul | Pittsburgh, PA
Great Service! Probably cost a bit more than some "budget" services, but you truly get what you pay for. I am a technician myself and I don't come cheap. I have used them several times over the years, for projects big (rebuild sump pump) and small (clogged sink) and always get great service, no matter which person does the work.
Robert | Moon Township, PA
We had a leak in our hot water tank on Memorial Day and needed to get the tank replaced ASAP. Erik returned my call quickly, explained the process, and got us on the schedule first thing the very next morning. Erik was very professional, on time, and got the tank replaced quickly and efficiently.... Great Job! Thank you.. I would recommend Gerard Plumbing!
Betty | Beaver Falls, PA
All of the men that were here were very competent, courteous, and very knowledgeable. I was very pleased and I would call your company again if the need arises. Thank you.
Arthur | Sewickley, PA
As the CEO of a 30 location company doing business across the country, I would be very pleased if my people performed as well as yours. Job Well done!!
DJ | Kennedy, PA
Erik and Dan were great. They showed up on time, explained the root problem to me, and how to prevent it.
Jeffrey | Beaver Falls, PA
As a repeat customer, I would recommend them for all the services they offer. Showing up on time and doing the work correctly is a rare thing these days. A+
Jim | Ambridge, PA
I will continue to make Gerard my first choice for all plumbing and heating issues. Steve was very professional and also want to say how nice it was for Erik Gerard to go out of his way to meet me and explain some of the service. I feel comfortable that he will stand behind the service and parts provided.
Neil | Sewickley, PA
Excellent emergency service.
Kevin | Coraopolis, PA
Paul did a great job. Very satisfied with the service and the promptness and integrity of the people at Gerard. I will definitely be using them for all my needs.
Gwen | Moon Township, PA
Erik was at our house twice over the past week for 2 different issues and did a great job. He was very knowledgeable and courteous. He was punctual, and actually went above and beyond our needs.
Lisa | Sewickley, PA
We have used Gerard in the past and have always been pleased. This time we had a heating emergency over the weekend. Gerard came out on a Saturday evening; even though the problem couldn’t be handled unit Monday morning (due to parts, etc.). The tech arrived quickly and was able to diagnose the problem. He returned Monday morning and fixed the problem for us! Thanks again!!
Henrietta & Walter | Leetsdale, PA
Everyone was courteous, professional, and knowledgeable. Justin and Matt were excellent.
Tammy | Coraopolis, PA
Arrived within an hour and even though my furnace needed replaced we had heat before the end of the day and that was on a weekend. First thing Monday morning they were back to finish and did a great job!
Christine | Coraopolis, PA
Erik was kind and courteous and after some difficulty took care of the clog in our sewer. We had quite the mess in our basement from the water coming up but he got the job done. He has to come back to finish the job. I have already recommended you to our neighbors when you did a job for us in June and they hired you in August. Thanks so much.
Jack | Aliquippa, PA
Your prompt, courteous, and professional service was very much appreciated.
Paul | Moon Township, PA
Once again totally satisfied with the service from Gerard Plumbing and Heating. I would definitely recommend their service to my friends and coworkers.
Joyce | Moon Township, PA
Have used Gerard Plumbing for 18+ years!
Patricia | Moon Township, PA
My first experience with Gerard Heating was in June 2013 when I purchased and had installed a new furnace and air conditioner. I had a very satisfactory experience starting with the salesman and ending with the installers. Their competence, knowledge and work ethics were outstanding. Again, this recent call made by Steve on 2-13-15 was very satisfying in terms of his competence, knowledge and work ethics. I will continue to count on Gerard Heating for all my future needs. I also recommend to anyone who is looking for a good and trusting company to call Gerard Plumbing and Heating Inc. THANKS guys for a great job and keep up the good work.
Donna | Coraopolis, PA
Cy scheduled a same day service for us for a faucet in need of replacement in my bathroom vanity. She mentioned Corky would be coming. He replaced the faucet very carefully and let me watch what was going on with no problem. This is the second time I have used this company. The first repair was a plumbing leak in our basement that Larry was able to detect using a camera, due to a finished drywall ceiling there. I am extremely satisfied with the service received on both occasions. Thanks Erik for the best techs you send to our house that quickly resolved our problems. I will definitely call your company again for future things that need done here.
William | Crescent, PA
Thanks for the quick service as usual.
David | Moon Township, PA
The plumber called and got here on time. He was very helpful and did a good job. We have used Gerard Plumbing may times over the years and they have done the jobs perfectly. They always cleaned up when done and were very courteous.
Edward | Coraopolis, PA
Erik was very polite and knowledgeable and did a terrific job. I am a huge fan and will use Gerard from now on! Thank you.